Calling 9-1-1 is only for emergencies, not complaining about overripe avocados.
British Columbia's E-Comm, which handles approximately two million 9-1-1 calls each year, has released its annual top 10 unusual calls that are never reasons to call 9-1-1.
Whether looking for a 24/7 pharmacy, dissatisfied with dry cleaning or offended by a neighbour乌鸦传媒檚 cologne, general questions, consumer complaints and lifestyle grievances do not belong on 9-1-1, E Comm noted in a release, sent to raise awareness of the importance of keeping 9-1-1 lines for emergencies only.
乌鸦传媒淲e understand that some of these situations might feel urgent to the individual in the moment, but 9-1-1 is not the appropriate number to call if your power goes out or you require tech support,乌鸦传媒 says E-Comm police call taker Laura, in the release. 乌鸦传媒淲e must treat every call as an emergency until we know otherwise and each second we spend responding to a call that does not belong on 9-1-1 is time we could be getting help to someone in a life-threatening emergency.乌鸦传媒
The Top 10 list of calls that did NOT belong on 9-1-1 in 2024 include:
乌鸦传媒 Their neighbour was wearing too much cologne
乌鸦传媒 The dry cleaners stained their shirt
乌鸦传媒 McDonald's wouldn乌鸦传媒檛 open their doors
乌鸦传媒 They wanted directions to a 24/7 Shoppers Drug Mart
乌鸦传媒 Complaining the power was out
乌鸦传媒 Requesting technical support
乌鸦传媒 The box of 38 avocados they purchased were rotten
乌鸦传媒 They left their phone in an Uber
乌鸦传媒 Requesting help removing a wasp nest
乌鸦传媒 There was a domesticated-looking bunny in the park
E-Comm is asking everyone to do their part by helping keep 9-1-1 lines free for in-progress crimes or emergencies that require immediate help from police, fire or ambulance only.
乌鸦传媒淢ost people do use 9-1-1 responsibly, and we absolutely want the public to call for help when they need it in an emergency,乌鸦传媒 said police call taker Kuzivakwashe. 乌鸦传媒淏y directing your non-urgent calls to the appropriate resources such as your local police non-emergency line, you are helping to ensure our call takers are available for real emergency situations.乌鸦传媒
Tips on proper use of 9-1-1 include:
乌鸦传媒 9乌鸦传媒1乌鸦传媒1 is for police, fire or medical emergencies when immediate action is required: someone乌鸦传媒檚 health, safety or property is in jeopardy or a crime is in progress
乌鸦传媒 Know your location at all times
乌鸦传媒 Don乌鸦传媒檛 program 9乌鸦传媒1乌鸦传媒1 into any phone
乌鸦传媒 If you call 9乌鸦传媒1乌鸦传媒1 accidentally, stay on the line and let them know
乌鸦传媒 Lock and store your cellphone carefully to prevent accidental 9-1-1 calls
乌鸦传媒 Do not text or tweet 9-1-1