Three members of a Kelowna family went to Kelowna General Hospital (KGH) and three times they left unimpressed and disappointed with the service they received.
Now, Izabella Arnold wants to share her story to raise her concerns about the care she received.
乌鸦传媒淚 want to bring awareness to the situation to make sure other families don乌鸦传媒檛 have to go through the same thing,乌鸦传媒� Arnold said.
The mother and soon-to-be wife journeyed to the hospital a half dozen times within a few weeks when her fianc茅 and daughter were experiencing some sort of illness.
READ MORE: Conservative leader Andrew Scheer calls out local MP during Canada Day tour in Kelowna
Her husband started feeling nauseous in late May, refraining from going to the hospital until he was no longer able to hold down food. According to Arnold, the hospital sent him away after taking some blood samples and supplying him with IV fluid.
They went back twice more, but were sent away each time, Arnold explained. Until her argumentative outburst caused nurses to take him in on the fourth visit.
乌鸦传媒淭hey (were basically) saying, 乌鸦传媒榞o home, we can乌鸦传媒檛 figure it out,乌鸦传媒櫸谘淮綕 she said.
When her husband was admitted, Arnold乌鸦传媒檚 nine-month-old daughter was brought in for blood tests after falling ill, as well. She said the hospital let a student practitioner take the blood sample, poking her baby eight times before getting it right on the ninth try.
乌鸦传媒淚 understand students have to learn, but maybe not on a nine-month-old baby,乌鸦传媒� Arnold said.
READ MORE: RECAP: 10 Canada Day moments and videos you乌鸦传媒檒l want to see
Arnold had another poor hospital experience earlier this year when her Opa died after a three-month-long back-and-forth between Penticton Regional Hospital and KGH.
She said her Opa had a heart valve replaced 10 years ago. In October 2018, when he fell sick, he was repeatedly sent home from PRH because the doctors didn乌鸦传媒檛 think anything was wrong.
乌鸦传媒淎 cold doesn乌鸦传媒檛 last five weeks,乌鸦传媒� she said. 乌鸦传媒淚 was very upset by the whole thing. They could乌鸦传媒檝e handled it a little bit better.乌鸦传媒�
READ MORE: Indigenous mural raised on Hwy 3 on Canada Day: 乌鸦传媒淲e乌鸦传媒檙e Still Here!乌鸦传媒�
Her Opa was sent to KGH for surgery, but he was told they couldn乌鸦传媒檛 perform it and he was sent back to PRH. He died in late January.
Capital News reached out to Interior Health to comment and received an email back expressing that they do not comment on specific cases.
乌鸦传媒淚f individuals or families have concerns about their care, we would urge them where possible to raise those with the manager at the site in hopes of addressing them at the time,乌鸦传媒� wrote Karl Hardt, senior communications consultant, media and government relations for Interior Health in an email.
Arnold wants others to take control of their health and demand care if they know something is wrong and aren乌鸦传媒檛 receiving the type of attention required.
乌鸦传媒淚f I was ill, I wouldn乌鸦传媒檛 feel very safe.乌鸦传媒�
READ MORE:
David.venn@kelownacapnews.com
Like us on and follow us on .
