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Making the ER less scary for kids: B.C. doctor enlists help of puppeteer

Videos featuring ventriloquist and colourful puppet Magrau are free for any hospital to use
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Peace Arch Hospital doctor Amir Behboudi, front, with puppeteer and ventriloquist Kellie Haines, Magrau and UBC medical student Tsz Shing (Brandon) Ng pose with Beyond Your Eye Productionsѻý Carmen Klotz left, and Sharron Bates during a video filming session. (contributed photo)

Going to the hospital can be scary at any age.

It can be exceptionally frightening for children, especially if theyѻýre in pain, which is often the case when visiting the emergency room.

Thatѻýs why a Peace Arch Hospital doctor teamed up with a puppeteer and ventriloquist to create videos about several common procedures that a young patient might experience when they come to the ER.

ѻýItѻýs about trying to make the ER less scary for kids,ѻý said Dr. Amir Behboudi, an emergency room doctor at Peace Arch Hospital.

ѻýWe want to decrease childrenѻýs anxiety when they come to the hospital.ѻý

Itѻýs something Behboudi has been wanting to do for several years. When his own young son had to go to Surrey Memorial hospital with a face infection, a child life specialist used distraction techniques to administer his IV, or intravenous line.

After witnessing his sonѻýs positive response, Behboudi knew he wanted, more than ever, to do something, but funding wasnѻýt available for child life specialists at Peace Arch Hospital.

However, he managed to find some funding through Peace Arch Hospital Foundation and, in collaboration with Child Life at BC Childrenѻýs Hospital and Tsz Shing (Brandon) Ng, a UBC medical student, ѻýwe teamed up to discuss what common scenarios that come up in the ER.ѻý

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He then garnered the help of Kellie Haines ѻý a puppeteer and ventriloquist he and his wife have known for years ѻý and Beyond Your Eye Productions to create videos about six common ER scenarios: X-ray, ultrasound, blood draw, CT scans, starting an IV and procedural sedation.

ѻýWe wanted it to be colourful and we wanted it to be action-oriented, so children can see whatѻýs going on,ѻý Haines said.

The video series ѻý entitled ѻýMagrau and Kellie and the Hospitalѻý ѻý features Haines with one of her puppets, a large and rather absent-minded bird named Magrau.

ѻýThe videos are intended to help kids feel less scared at the hospital, and to educate the child ѻý and their caregiver(s) ѻý and get them prepared for what theyѻýre about to do,ѻý Haines said.

In the videos, Magrau and Kellie, with the help of Peace Arch Hospital medical staff, talk about whatѻýs about to happen, and physically show each step of every procedure, such as the gel being applied to the ultrasound scanner before the doctor uses it on Magrauѻýs stomach, or how weighted blankets might be used when undergoing a CT scan.

They share little jokes and gags to help make viewers laugh while also explaining everything technical in an easy-to-understand way.

ѻýItѻýs to alleviate their stress and redirect them ѻý itѻýs a way for them to see whatѻýs going to happen and makes it less scary. If a bird with bright orange legs can do it, then it must not be so scary,ѻý she said.

Behboudi and Haines note the videos and posters ѻý colourful images with QR codes featuring Magrau and Kellie are posted throughout the Peace Arch Hospital ER ѻý are free for any hospitals to use or post on their own walls.

ѻýItѻýs free for anyone, definitely,ѻý Behboudi said, noting the posters with the QR codes are easy to use.

ѻýKids come in and theyѻýre in pain and scaredѻý then weѻýll show the Mom or Dad or caregiver the poster(s) and they use their own devices (such as smart phones or tablets) to scan the code and access the video,ѻý he said.

ѻýThen you see them both getting engaged as they watch ѻý it helps calm both the parents and the kids.ѻý

Peace Arch Hospital Foundation executive director Stephanie Beck noted the funding was secured through a grant.

ѻýThis innovative project was funded through our Peace Arch Hospital and Fraser Health Community Grant stream,ѻý she said.

ѻýGrants of this kind aim to support employees of Peace Arch Hospital and Fraser Health Authority who work in White Rock and South Surrey, helping them to enhance patient care or assisting them in funding equipment, projects, or renovations that are not typically funded by Fraser Health.ѻý

To access the posters and videos, visit their .



tricia.weel@peacearchnews.com

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Tricia Leslie

About the Author: Tricia Leslie

Iѻým a lifelong writer and award-winning journalist. I've worked at community newspapers and magazines as well as in communications for several years. Love animals, golf, skiing, Canucks, Seahawks, BC Lions, Blue Jays.
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