The Summerland Waterfront Resort recently received awards from multiple sources for its staff and the business overall.
Through Tripadvisor, an online travel guidance platform, the resort received the Travelersѻý Choice Award and Best of the Best Award. The Travelersѻý Choice Award is given to the top 10 per cent of hotels worldwide, while the Best of the Best Award is given to the top one per cent of hotels worldwide.
The resort was also named among the Top 25 Hotels in Canada.
ѻýWe are beyond honoured to be recognized with these three prestigious Tripadvisor awards,ѻý said Lisa Jaager, general manager of the resort.
ѻýTo be named among the top hotels in the country ѻý and in the world ѻý means that our guests see and appreciate the care our team puts into every stay.ѻý
In addition, Jaager received the Community Contribution Award through the British Columbia Hospitality Association.
The award is given to an individual who has made an impact through charitable work or social contributions, and who has positively influenced the provinceѻýs accommodation industry or their community.
Jaager has worked with initiatives that have benefitted the BC SPCA, Boys and Girls Club Okanagan, Canadian Mental Health Association and Wellspring Foundation. She said she has worked to create a strong workplace culture at the resort.
ѻýWeѻýve learned years ago that the team is our most important asset,ѻý she said earlier. ѻýWhen one of us does well, we all do well.ѻý